At Royalretails.shop, we are committed to ensuring your satisfaction with every purchase made on Royalretails.shop. This Return and Refund Policy outlines the terms and conditions for returning products and receiving refunds. Please read it carefully before making a purchase. By placing an order, you agree to the terms set forth in this policy.
Return Eligibility
We accept returns under the following conditions:
Time Frame: Returns must be requested within 30 days of receiving your order.
Condition: Items must be returned in their original condition, unused, and in their original packaging with all tags and labels attached.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
Non-Returnable Items:
Personalized or custom-made products
Perishable goods (e.g., food items)
Intimate apparel and other hygiene-sensitive products (e.g., underwear, swimwear)
Digital downloads or software
Clearance or final sale items
How to Initiate a Return
To initiate a return, please follow these steps:
Contact Customer Support: Email us at [email protected] with your order number, the item(s) you wish to return, and the reason for the return.
Wait for Return Authorization: Our customer support team will review your request and provide you with return instructions, including the return shipping address.
Package the Item: Ensure the item is securely packed to prevent damage during transit. Include all original packaging and documentation.
Ship the Item: Ship the item to the address provided by our customer service team. You are responsible for return shipping costs unless the return is due to a defect or incorrect item received.
Refunds
Once we receive and inspect your returned item(s), we will notify you of the status of your refund. If your return is approved, the refund will be processed to your original payment method within 7-10 business days.
Please note the following:
Processing Time: Refunds may take additional time to appear on your account depending on your payment provider’s policies.
Shipping Costs: Original shipping costs are non-refundable, except in cases where the return is due to our error (e.g., receiving a defective or incorrect item).
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at [email protected] with your order number and photos of the damage or defect. We will arrange for a replacement or full refund, including return shipping costs.
Exchanges
We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please return the original item for a refund and place a new order for the desired item.
Order Cancellations
If you wish to cancel your order, please contact us as soon as possible at [email protected]. If your order has not yet been processed or shipped, we will cancel it and issue a full refund. If your order has already been shipped, you will need to follow our return process once you receive the item.
International Returns
For international orders (outside the UK), please note:
You are responsible for return shipping costs, including any customs duties or taxes that may apply.
Refunds will be processed once the returned item is received and inspected by our team.
Refund Policy
Refund and Returns
Effective Date: 03/09/2024
At Royalretails.shop, we are committed to ensuring your satisfaction with every purchase made on Royalretails.shop. This Return and Refund Policy outlines the terms and conditions for returning products and receiving refunds. Please read it carefully before making a purchase. By placing an order, you agree to the terms set forth in this policy.
Return Eligibility
We accept returns under the following conditions:
Time Frame: Returns must be requested within 30 days of receiving your order.
Condition: Items must be returned in their original condition, unused, and in their original packaging with all tags and labels attached.
Proof of Purchase: A receipt or proof of purchase is required for all returns.
Non-Returnable Items:
Personalized or custom-made products
Perishable goods (e.g., food items)
Intimate apparel and other hygiene-sensitive products (e.g., underwear, swimwear)
Digital downloads or software
Clearance or final sale items
How to Initiate a Return
To initiate a return, please follow these steps:
Contact Customer Support: Email us at [email protected] with your order number, the item(s) you wish to return, and the reason for the return.
Wait for Return Authorization: Our customer support team will review your request and provide you with return instructions, including the return shipping address.
Package the Item: Ensure the item is securely packed to prevent damage during transit. Include all original packaging and documentation.
Ship the Item: Ship the item to the address provided by our customer service team. You are responsible for return shipping costs unless the return is due to a defect or incorrect item received.
Refunds
Once we receive and inspect your returned item(s), we will notify you of the status of your refund. If your return is approved, the refund will be processed to your original payment method within 7-10 business days.
Please note the following:
Processing Time: Refunds may take additional time to appear on your account depending on your payment provider’s policies.
Shipping Costs: Original shipping costs are non-refundable, except in cases where the return is due to our error (e.g., receiving a defective or incorrect item).
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at [email protected] with your order number and photos of the damage or defect. We will arrange for a replacement or full refund, including return shipping costs.
Exchanges
We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please return the original item for a refund and place a new order for the desired item.
Order Cancellations
If you wish to cancel your order, please contact us as soon as possible at [email protected]. If your order has not yet been processed or shipped, we will cancel it and issue a full refund. If your order has already been shipped, you will need to follow our return process once you receive the item.
International Returns
For international orders (outside the UK), please note:
You are responsible for return shipping costs, including any customs duties or taxes that may apply.
Refunds will be processed once the returned item is received and inspected by our team.
Based on 10 reviews
4.9 overall
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Only logged in customers who have purchased this product may leave a review.
+2
s***r
Rated 5 out of 5
November 5, 2024
Normal eyepieces. Not super, ale zrobleni yakysno. We got packing normally. Kupuwala with coins, it was not dearly expensive for him.
Helpful?
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0
+2
A***a
Rated 5 out of 5
October 20, 2024
Yakysni, good eyepieces. Znusiv-nemmak nobly rossuvat the arms of the strong, will be squeezed on a big head, you can get angry, you can move the end ...More
Yakysni, good eyepieces. Znusiv-nemmak nobly rossuvat the arms of the strong, will be squeezed on a big head, you can get angry, you can move the end tightly.
Helpful?
0
0
+4
M***.
Rated 5 out of 5
August 8, 2024
Delivered Shvidko, Mnz for 2 tizhna. Packed eyepieces of The Buli for good, ale for bags of booli Chimu, and everything went. The eyepieces did not co...More
Delivered Shvidko, Mnz for 2 tizhna. Packed eyepieces of The Buli for good, ale for bags of booli Chimu, and everything went. The eyepieces did not come up and did not get mad. The bomb won! I will tell you the inventory of the seller's photo. The frame of the nadivprozor, the golden personality of the Elementy, it is mysterious to see the "leopard" cry. I'll make it in the middle-de-neh-de-viddeh to be afraid of irnoms and burrs, let everything on the viglyad is fine.
Helpful?
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0
+1
AliExpress Shopper
Rated 5 out of 5
July 18, 2024
Excellent quality .. Nice packaging. Fast delivery .. I recommend dealing with the seller.
Good deal by any measure. Hale.
Helpful?
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0
+2
AliExpress Shopper
Rated 5 out of 5
July 8, 2024
I really liked the glasses and the packaging is very safe, Super🥰👌I recommend
Helpful?
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0
+4
AliExpress Shopper
Rated 5 out of 5
June 28, 2024
Glasses good quality compared to sound
Super price-quality👍
Size ok
I ke recommend💯
Thank you very much
Helpful?
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0
+1
J***f
Rated 4 out of 5
June 27, 2024
The product arrived in time and shape, exelent the packaging as well as the product quality
I recommend the store and the product
Helpful?
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0
+4
J***a
Rated 5 out of 5
June 9, 2024
Great glasses! Made with high quality, sit comfortably, without polarization, I would like to darker than glass. Were supposed to be in a bag filled w...More
Great glasses! Made with high quality, sit comfortably, without polarization, I would like to darker than glass. Were supposed to be in a bag filled with air, but something went wrong and arrived in a regular bag, it's good that whole! Delivery by Ukrmail in 2 weeks. Recommend
Helpful?
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0
+4
В***ь
Rated 5 out of 5
June 7, 2024
May have been close to 2 companies. On the fact of the booze of the game, the insult of the bag of the pakuvannya, and the news and internal in the st...More
May have been close to 2 companies. On the fact of the booze of the game, the insult of the bag of the pakuvannya, and the news and internal in the story, The Bastard of the oklyariv was not bullied. Trohi of the Buda is deformed by the frame, Linzi without defects. And so in the story for his penny dude garni eyepieces
Helpful?
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+1
L***o
Rated 5 out of 5
June 4, 2024
The glasses are very good for their price!! arrived quickly I did not come to life))) I recommend for purchase! thanks to the seller!)
Good deal by any measure. Hale.
Super price-quality👍
Size ok
I ke recommend💯
Thank you very much
I recommend the store and the product